1. Are you Double Bagging your Customers

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    January 26, 2014 by b2bwest

    Engaging in Customer Conversations – Is it too much Chat for an SME to deal with?  “I’m going to double …
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  2. leadershipfreak.wordpress.com: Distingui

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    January 6, 2014 by b2bwest

    leadershipfreak.wordpress.com: Distinguishing the Wise from the Foolish: The most talented fool in the world only brings misery and destruction… http://wp.me/pJAk6-3K8

  3. thecustomerblog.co.uk: Musings on Leader

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    January 6, 2014 by b2bwest

    thecustomerblog.co.uk: Musings on Leadership, Performance, and Customer Experience: Is performance a function of an ongoing attunement t… http://wp.me/p13YWP-27l

  4. How are your teams collaborating – really?

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    December 16, 2013 by b2bwest

      Figure out your Real Team Dynamics – Using the “Prisoners Dilemma”    Objectives   To achieve more co-operative behaviour …
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  5. A Customer Letter

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    August 15, 2013 by b2bwest

    I WAS YOUR VALUABLE CUSTOMER – THAT ONE THAT WILL NOT RETURN….. I’m a nice customer. Businesses know and value …
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  6. Setting up Business in Ireland?

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    July 24, 2013 by b2bwest

    Setting up a business in Ireland is relatively easy compared to the EU average, but still, as in every country, …
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  7. 12 Good Manager Traits

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    June 28, 2013 by b2bwest

    From a recent survey, we looked for 12 words to profile a good manager. 12 most popular words  (not in …
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